Online Banking Upgrade

On October 13 2021, the Credit Union of Texas launched our new online and mobile banking app. Get started with these 3 simple steps.


Enroll in online banking with these 3 simple steps


Have your member number on-hand

Communications have been going out to all members regarding member number retrieval. If you need help with this process, call Member Services at (214) 818-3231 or (800) 627-0006.

Download the new CUTXMOBILE app

Search "CUTX" in the Apple App or Google Play Stores to download the new app.

Walk through the enrollment process

You will need to enter your information and create a new user ID and password.





Experience more with our new and improved online banking system.

 

New features include:

 
  • Preapproved loan offers through My Offers
  • Personalized dashboards
  • Budgeting tool with purchase tracking
  • Remote Check Deposits








Banking Made Easier



Download the all-new CUTXMOBILE app to manage your finances at your convenience. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using a 4-digit passcode or Face ID. Apply for a credit card, personal loan, or membership, or find your closest ATM or branch all from within the app!

Download on the App Store
Get it On Google Play

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Frequently Asked Questions


The new CUTXMOBILE mobile app can be found in the App Store and Google Play. Simply type in "CUTXMOBILE" to get started. You will need to first delete the previous CUTX mobile banking app. 
The new Online Banking system went live on October 13, 2021.
Yes, you will first need to delete your old app, and download the new app in the App Store or Google Play Store.
Yes, we always prioritize member safety, and that will not change with this new Online Banking experience.

Yes, you may use your same User ID as long as it meets the new user ID requirements below. These requirements assist with keeping you safe.

  • User ID must be between 8-20 characters in length
  • Must begin with a letter
  • Cannot contain special characters
Yes, accounts alerts are still available. Members will need to set alerts up ensure they go to the correct phone number and email associated with the upgraded online banking account.
Yes. You will need to go to settings to enable TouchID, FaceID, or Fingerprint.
Yes. We have done the work for you so you will be able to enjoy the new experience as soon as you log in! If you have a payment scheduled for October 13, there may be a short processing delay. If you need your payment to go through immediately as scheduled, we recommend scheduling it for a few days prior to the upgrade.

This upgrade will require that you make changes to your QuickBooks or Quicken software, so please take action to ensure a smooth transition. As communicated in a previous email, DirectConnect users will need to transition to using the WebConnect feature. Conversion instructions are available below.

The conversion instructions reference two Action Dates.

Please use the dates provided below:

1st Action Date: October 12, 2021

A data file backup and a final transaction download should be completed by this date. Please make sure to complete the final download before this date since transaction history might not be available after the upgrade.

2nd Action Date: October 13, 2021

This is the action date for the remaining steps on the conversion instructions. You will complete the deactivate/reactivate for your online banking connection to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection.

Conversion Instruction Documents

Quicken—click HERE
QuickBooks Desktop—click HERE
QuickBooks Online—click HERE
Mint—click HERE

Intuit aggregation services may be interrupted through November 8, 2021. Users are encouraged to download an QFX/QBO file during this outage:

- Quicken Win/Mac Express Web Connect
- QuickBooks Online Express Web Connect
- Mint

Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register. For questions, please contact Member Services at (214) 818-3231 or (800) 627-0006.
Our new digital platforms will allow members to have an enhanced experience and allows us to offer great new features.