Where do I send proof of insurance? |
You can click here and provide the declaration page provided by your insurance company that shows Credit Union of Texas listed as lienholder. Keep in mind, a copy of your insurance card is not acceptable for this documentation.
If you'd rather send us your proof of insurance by mail or fax, please use this address or number:
CUTX
PO Box 690588
San Antonio, TX 78269
Fax: 866-830-7922
(This address is for providing proof of insurance only. Please do not send your loan payments to this address.)
If you have other questions, call us at 866-382-0069.
How long does it take to get an auto loan? |
First, you'll need to make sure your credit score and overall finances show that you’re likely to be able to pay the loan. Likewise, some lenders only lend for a particular network of dealers, and some dealerships only work with a particular network of lenders. Finally, some lenders will not finance certain types of makes and models.
That all depends on your financial situation and how and when you want to pay off your loan. The longer your term, the lower your monthly payments will be. But when you make payments for more than about five years, you run the risk of owing more than your car is worth. That’s called being “upside down.” Then you may not be able to sell your vehicle until you finish paying off the loan. The average auto loan is 65 months.
When you're pre-approved* before you shop, you know exactly how large a monthly payment you qualify for. This helps you narrow your search to cars you can afford. It also puts you in a better negotiating position with dealers who might otherwise craft a deal that would create a financial problem for you. Lenders who are not dealers don’t have cars to sell, and therefore tend to make loans that aren't risky for you.
*Preapproved is not a commitment to lend.
All you need to do is go to various lenders’ websites and enter your information. They'll do an instant credit check and give you an idea of what kind of interest rate they can offer. Even a 2% rate difference can mean thousands of dollars in long-term costs, so getting a low rate is important.
CUTX members with a qualified checking account have access to their credit score for free through online and mobile banking. Getting your score will tell you what range of interest rate you can expect. It's also important to protect against a scam some dealers use of telling people their score is too low, and they need to pay a higher interest rate. You can use our auto loan payment calculator to figure out what kind of auto rate you may qualify for and roughly what your monthly payment might be.
Yes, effective Monday, October 21, 2024, a $50 Loan Modification Fee will be assessed for all modification requests related to term extensions to lower payment, interest rate reduction, or principal balance reductions.
Members have two options for payment of this fee:
• Advance the Fee on the Loan
The fee can be added to the existing loan balance.
• Withdraw from Share Account
Members may choose to pay the fee directly from their share account.
We offer several options to make it as convenient as possible for you.
- If you are a CUTX member, log into online banking and make a payment with a funds transfer
- If you're not a member, use your financial institution to pay via Bill Pay
- Make a payment through the payment system
- Call (214) 818-3231( Service Fee is applied to phone payments)
Texas law says that your cash-out mortgage refinance must be limited to 80% LTV (loan-to-value). That means if your mortgage balance is 60% of your home value and you have earned 40% in home equity, the state of Texas will allow you to cash out 20% of your earned home equity.
You can use that equity for a lot of different reasons - debt consolidation, home improvements, financing a large expense and more. Talk to us about a Home Equity Line of Credit (HELOC) if you're interested in accessing your home's equity.
There is a 12-day cooling off period on all HELOCs and a three-day right of rescission after closing before the funds may be disbursed.
You can shorten your term to 15 years2, and pay your mortgage off early, or you can keep your payments low with and keep the 30 year term3. We have no prepayment penalty, so you can have the best of both worlds with a 30-year mortgage but just pay extra on the principal each month. We'll work with you on structuring the loan.
The first step is getting a copy of your credit report. You might be surprised to know that many reports contain errors or old debts that have been paid but not cleared on the report. These errors can drag down your score, so it's important to get them fixed.
Check out our articles on strategies for budgeting and for coming up with a down payment. Improve your debt-to-income ratio by making extra payments to remove debts more quickly. Start a savings plan for a 20 percent down payment.
Along with the down payment and monthly payment, you have:
- Closing costs, which may be between 1% and 5% of the loan
- Property taxes
- Home insurance
Plus, as a homeowner, you’re responsible for upkeep and maintenance, so it’s a good idea to have extra money budgeted for those expenses.
Yes! With our Secure Checking Accounts and Secure Plus Checking Accounts, you get free access to your credit report from TransUnion.
Absolutely! You can set up overdraft protection6 from a savings account or line of credit, and we can transfer money into your account for a fee of only $5. If you have Secure Plus, it costs only $1. But if you don't have the funds in any account, you may still be able to sign up for Privilege Pay7 for $35 per transaction.
There are a few ways to get your checking account number. You can log into Online Banking, click on your checking account, and above your recent transactions you will see your 13 digit checking account number above your Current Balance. This is the information you need to provide for making payments from your checking or getting a direct deposit.
You can also get your account number from the bottom of your checks.
If neither of these methods applies to you, please contact us and we will be happy to assist you.
Schedule an appointment to visit one of our locations or apply online.
All you need to do is request a card when you open your account online and we'll mail it to you once your account is opened. Or, you can pick up a new or replacement debit card by visiting one of our branch locations or calling (214) 818-3231.
You can access our direct deposit form here.
You can place a stop payment on a check through Digital Banking or Telephone Teller for a $35.00 fee. If you visit a branch location or call Member Services at (214) 818-3231 the fee is $35.00.
Confidently check your balances, transfer funds, pay bills, or see your statements - anytime, anywhere with Digital Banking!
Enroll now or sign in to get started.
You can place a stop payment on a check through Digital Banking or Telephone Teller for a $35.00 fee. If you visit a branch location or call Member Services at (214) 818-3231 the fee is $35.00.
Confidently check your balances, transfer funds, pay bills, or see your statements - anytime, anywhere with Digital Banking!
Enroll now or sign in to get started.
If you have a checking account with us there is no charge to cash a check. If you do not have a checking account we will charge 2% of the check amount. If you have any questions please contact us.
We are on 2 networks that offer free ATM services to our members. These are only for withdrawals. You can only deposit funds in an ATM at our branch locations.
- Over 55,000 free Allpoint ATMs located worldwide at popular retailers such as Walgreens, Kroger, CVS, Target, Costco and more.
- Get the Allpoint mobile app.
- Over 24,000 free MoneyPass ATMs located throughout the US and Puerto Rico.
- Get the MoneyPass mobile app.
The easiest way to access your line of credit funds is to make a transfer to your checking or savings account of choice. You can initiate a funds transfer through online or mobile banking, at a CUTX location, or at a CUTX ITM.
You can also talk to a CUTX loan specialist about setting up your personal line of credit to act as automated overdraft protection for your checking account.
- If you're a CUTX member, log in to online banking and make a payment with a funds transfer.
- If you don’t have a savings or checking account with available funds, use another financial institution to pay via Bill Pay.
- Make a payment through the payment system.
- Pay over phone: Call (214) 818-3231 (Service Fee is applied to phone payments)
Act quickly by calling 1-866-604-8156 anytime to report your card lost or stolen. We'll freeze your card and help you get a new one to protect your account. A new PIN will be assigned to your debit card, which you can change after you receive our PIN mailer.
Credit Card Payments
P.O. Box 660493, Dallas, TX 75266-0493
Overnight Payments:
560 Carillion Pkwy, St. Petersburg, FL 33716
Payment Protection is a great way to protect you and your family when the unexpected happens. This voluntary protection program is designed to help you get relief from payments when you need it most after you're laid off, you become disabled, or worse. It's easy to enroll. Just call us at 972-705-4804.
Your purchase of Payment Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a credit card. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative, or refer to the Member Agreement for a full explanation of the terms of Payment (Debt) Protection. You may cancel the protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid.
How do I sign up for Bill Pay?
Log in to Online Banking through our site or a mobile device, then go to the Menu then click Bill Payment. After you agree to the Terms and Conditions you will be ready to go.
With Bill Pay, you can conveniently pay almost any bill--from the babysitter to the cable company--right from your computer. All you need is a CUTX Secure or Secure PLUS Checking account and access to CUTX Online Banking. Bill Pay gives you the flexibility of scheduling payments a few days from now up to a year in the future.
If you do not have a Secure or Secure PLUS Checking account, you can still sign up for Bill Pay with a monthly fee of $10.00 if you have a Simple Checking account.
How do I deposit checks online?
How do I transfer money into a different account?
At CUTX we have several convenient options to assist you in transferring funds! With digital banking you can securely move funds from your internal accounts here to outside financial institutions with ease! Simply log in to Digital Banking, click on Transactions and then Transfer Money to see all the accounts you have linked to transfer to or from.
If you need funds moved quickly we also have wire services available Monday through Friday.
What is the service fee for using Digital Banking?
Digital Banking is fee free! Confidently check your balances, transfer funds, pay bills or see your statements - anytime, anywhere with Digital Banking!
Are you signed up for Digital Banking? With Bill Payer, you can conveniently pay almost any bill--from the babysitter to the cable company--right from your computer. All you need is a CUTX Secure or Secure PLUS Checking account and access to CUTX Online Banking. Bill Payer gives you the flexibility of scheduling payments a few days from now up to a year in the future.
Enroll now or sign in to pay your bills.
Is my account information available 24 hours a day?
Yes! You can view your account at any time through Online Banking or the CUTX mobile app.
Are you signed up for Digital Banking? Confidently check your balances, transfer funds, pay bills or see your statements - anytime, anywhere with Digital Banking!
Have you used Bill Payer yet? With Bill Payer, you can conveniently pay almost any bill--from the babysitter to the cable company--right from your computer. All you need is a CUTX Secure or Secure PLUS Checking account and access to CUTX Online Banking. Bill Payer gives you the flexibility of scheduling payments a few days from now up to a year in the future. Enroll now(Opens in a new Window) or sign in to pay
The Credit Union does not have a swift code. We have a routing number, 311079306. All international wires must come via a United States Bank.
Financial institutions use routing numbers in order to process payments electronically. Some examples of electronic payments that CUTX provides are bill pay, wire transfers, and direct deposits.
Using Digital Banking you are able to use all of these electronic payment methods from your home in a safe and secure environment. Enroll now!
You can send a secure e-mail through Online Banking. Simply log into Online Banking and select "Messages" from the menu.
Are you signed up for Online Banking? It's easy! Just select enroll now(Opens in a new Window) or sign in to send us a secure e-mail.
Where can I access tax forms online?
If your account made over $10.00 in interest we will provide you with a 1099-INT. You can check your Year To Date (YTD) interest on the bottom of every statement.
If you made a withdrawal from your IRA you will receive a 1099-R. You can view and print these documents in Online Banking under the Menu, Services, and Statements.
How do I sign up for Digital Banking?
Now you can bank with CUTX conveniently and securely from your desktop, tablet, Apple or Android mobile device. Just download our free app, make sure you're registered for our free Online Banking and you'll be able to:
- View account balances and transaction histories
- Transfer funds between CUTX accounts and external accounts
- Transfer money to family and friends
- Make a check deposit
- Pay a bill
- Find your nearest ATM or branch location
- And more!
You can register for Online Banking , or if you need help please visit our Mobile & Online page.
How do you invest in the community?
We take great pride in our community and love to give back. Please visit our About Us page to learn more.
What is the Truth-In-Lending Act?
How late are you open?
What is a credit union?
Is my money insured?
Can I use Credit Union of Texas as a shared branch?
What is my member number?
Your savings account number (or member number) is your unique identifier at CUTX. Your savings, checking, credit cards, and loans are all tied to the member number. It is imperative not to share your member number with anyone!
Trying to locate your member number? There are a few ways to get your member number. Your member number (or savings account number) is listed in the upper right hand corner of your monthly or quarterly statement. Are you signed up for e-statements? If so, simply log into online banking and download your statement from the "Services" menu.
If neither of these methods applies to you, please contact a Service Specialist at (214) 818-3231 or (800) 627-0006 who will be happy to assist you!
How do credit unions differ from banks?
2A typical 15-year conforming $250,000 loan with a fixed rate of 2.125% (2.210% APR) would have 360 monthly principal and interest payments of $1,623.20. APR means Annual Percentage Rate. The payment example is for illustrative purposes only and does not include amounts for taxes and insurance premiums. If applicable, the actual payment obligation will be greater. Rates and terms are subject to change without notice. The rate you may receive will depend on your individual circumstances, including your credit history, loan amount, down payment and CUTX's lending policies.
3A typical 30-year conforming $250,000 loan with a fixed rate of 2.75% (2.672% APR) would have 360 monthly principal and interest payments of $1,004.13. APR means Annual Percentage Rate. The payment example is for illustrative purposes only and does not include amounts for taxes and insurance premiums. If applicable, the actual payment obligation will be greater. Rates and terms are subject to change without notice. The rate you may receive will depend on your individual circumstances, including your credit history, loan amount, down payment and CUTX's lending policies.
4 For $5,000 borrowed for a personal loan over 60 months at 14.24% APR, the monthly payment is approximately $117. APR means Annual Percentage Rate. This example is an estimate only and assumes all payments are made on time.
6 An overdraft fee may be imposed for covering overdrafts created by check or electronic funds transfer, including debit card transactions and Automated Clearing House transactions. If sufficient funds are not available, then any such item presented may be returned to the payee due to non-sufficient funds and all applicable fees may be charged to your Account as set forth in the Truth-In-Savings Fee Schedule.
7 This is an optional service on eligible Checking Accounts for each membership. Eligibility is at the sole discretion of the Credit Union and is based on you managing your Checking Account in a responsible manner. This service allows us to pay, at our discretion, any withdrawal order item (whether by check, electronic funds transfer, including ATM and everyday (one-time) debit card transactions and Automated Clearing House (ACH) preauthorized transactions) if you do not have enough available funds to cover the item(s) in your Checking Account. However, if you would like to include overdrafts for ATM and everyday (one-time) debit card transactions, you are required to “opt-in” (in other words, you must provide us with your affirmative consent) to the overdraft service. If we pay overdraft items for you, we will charge your Account an overdraft fee for each overdraft, as set forth in the Truth-In-Savings Fee Schedule. With Overdraft Privilege Pay, we will generally pay your overdraft items up to a total of $800.00; however, whether your overdrafts are paid is discretionary and we reserve the right not to pay an overdraft on your Checking Account. For example, we typically do not pay overdrafts if your Account is not in good standing, or you are not making regular deposits, or you have too many overdrafts. Accounts must be brought to a positive account balance within 30 calendar days.
NMLS #576560 Credit Union of Texas provides mortgage loans through its affiliate Texas Mortgage Lending, LLC, NMLS #1641703. CUTX home loan programs are only available in Texas.