VIDEO
How do I access my funds?
Published February 1, 2021
Key Takeaways
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Accessing your funds is fast and convenient
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Call into member services and request the funds be transferred
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Access your funds at any of our branch locations
Phone & Live Chat
Mon - Fri: 9AM - 6PM CST
Sat: 10AM - 2PM CST
Member Services
(972) 263-9497 or (800) 314-3828
Teller: Option 1
Loans: Option 2
Debit Cards & Credit Cards: Option 3
Member Services: Option 4
Lost Cards, Fraud, or Disputes
Debit Cards: (866) 820-1075
Credit Cards: (866) 604-8156
Mortgage Loan Questions
(972) 705-4845
Collections
(972) 705-4950 or (866) 705-4950
VIDEO
Published February 1, 2021
Accessing your funds is fast and convenient
Call into member services and request the funds be transferred
Access your funds at any of our branch locations